Updated July 1, 2021
To Our Dear Customers,
We at Windsor Meats wanted to reach out and connect during this difficult time. As a food service business, we are committed to safely serving our communities, providing them with local, ethically raised and nourishing food. With that being said, the health and safety of our customers & employees is our number one priority, and our policies will continue to reflect that as the situation develops. We ask that you give us your patience as we are navigating unprecedented choices on a daily basis.
We have made significant changes to our operations, and would like to outline them for you below:
We are exercising the highest levels of sanitation at all of our stores. This includes wiping down all surfaces frequently throughout the day, and increasing our handwashing frequency and glove usage.
While we continue to allow customers to bring in their own reusable bags, if you do so, our employees will no longer be able to bag your items for you.
With the exception of our Mackenzie store, the remaining 5 stores have a limit of between 1-4 people in the store at any given time. We ask that customers please wait patiently at the door until their turn. This is not only for the safety of our customers, but also for our employees.
If you are feeling unwell in any way, please do not come into the store. Have someone do a shop for you, or call us ahead of time so that we can attempt to accommodate alternate arrangements for you.
If you would like to place a large order, please give our staff at least 24 hours notice, if not more, before you need it picked up. Please understand that availability on certain items may be uncertain at different times, so bear with us.
If you do not already follow us on social media, it is the best way to stay up-to-date on daily changes to our operations. Our social media links can also be found at the bottom of this email.
Online Ordering is now available on our online store. Pickup and Delivery options are available.
As of July 1, 2021, masks are strongly recommended when shopping at any of our locations in order to keep our staff and customers safe.
Please follow the guidelines set out by our local health authorities by designating one person in your household to do the shopping. Please shop alone, and not in a family unit if at all possible.
As always, we thank you for your continued support of small business. As a "little guy", we want to not only guarantee that our staff have a safe and healthy working environment, but also gainful employment during these turbulent times. If you have any questions or concerns, please feel free to reach out to your local Windsor Meats store.
Stay safe out there everyone,
The Windsor Meats Team